AIMMS - Maintenance Services

AIMMS Maintenance Service is available for users who want to stay current with new AIMMS developments and assure that they are supported within their application releases.

A new AIMMS Release Schedule

Up to AIMMS 3.9, new Maintenance Releases and Software Updates have been provided to customers that agreed to our maintenance service. Such Maintenance Releases were issued every 10-14 months. To enable customers to benefit earlier from newly developed features, a new release schedule was introduced early 2009. Now, Feature Releases are issued on a regular basis. These Feature Releases include fixes and enhancements ready for use without the need to wait for a Maintenance Release. Per AIMMS 3.10, the Maintenance Releases have therefore been replaced by so-called Production Releases at the beginning of each calendar year; our first Production Release is AIMMS 3.10 PR (March 2010) and is based on the preceding three AIMMS 3.10 Feature Releases of 2009.

Feature Releases (as of AIMMS 3.10)
An AIMMS Feature Release is a release of the AIMMS Software designated by Paragon as a change in the digit(s) of the z-component(s) of the AIMMS Software version number [x.y.z] where the first Feature Release is designated by Paragon as a change in the digit(s) of the x- and/or y-component(s). A Feature Release is recognized by ‘FR’ in the z-component of the AIMMS Software version number; it typically provide new features, new solvers, and/or bug fixes.
Production Releases (as of AIMMS 3.10)
An AIMMS Production Release is a release of the AIMMS Software, which is designated by Paragon as a change in the letters(s) from “FR” to “PR” in the z-component of the AIMMS Software version number [x.y.z]; it will only provide bug fixes or small solver updates. We will support Production Releases with Software Updates, such that they remain operational on agreed hardware and operating systems, up to 2 years after its initial release date.
Maintenance Releases (up to AIMMS 3.9)
An AIMMS Maintenance Release was a release of the AIMMS Software designated by Paragon as a change in the digit(s) of the x- and/or y-component(s) of the AIMMS Software version number [x.y.z]. A maintenance release provided new functionality, new solvers and bug fixes.
Software Updates
An AIMMS Software Update is a release of the AIMMS Software, which is designated by Paragon as a change in the digit(s) of the z-component(s) of the AIMMS Software version number [x.y.z]; it provides only bug fixes or small solver updates for a particular AIMMS Maintenance or Production Release.

Support and Upgrades

As long as you have your AIMMS license(s) in maintenance (i.e. by paying Paragon a license maintenance fee), you are entitled to download and install all AIMMS Releases (Maintenance, Feature, Production) and Software Updates that are available at no extra cost. In addition, maintenance allows you to upgrade your license to a more extended license, for example with additional solvers or to larger sizes.

If your AIMMS license(s) are not maintained, you are only entitled to download and install the AIMMS Maintenance or Production Releases that were available at the moment of purchase. All Software Updates of these releases will be available as well. Renewals options exist for licenses that are not maintained.

All AIMMS Releases and Software Updates are not covered by any warranty or condition, express, implied or statutory, and are expressly subject to the limitations and exclusions and other terms and conditions set forth in the AIMMS License Agreement.

Please contact Paragon to learn more about obtaining AIMMS. To report any bugs or feature requests, please contact our Support Desk.

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